How do you terminate employment of problem employees?
Employment Relations Rule
Once employed, the employee is presumed to have acquired job and employment security and he/she can not be removed by dismissal or termination unless for just and authorized causes. To a lesser degree, even suspension without due process is illegal as this may be considered “breach” of the employment contract between the employer and the employee.
HR Philosophy
The right to discipline is a Management right. Instilling discipline, forming desirable and productive behaviors and norms in the Company must stem from a clear Company Philosophy.
Just like most HR management functions, the duty to discipline is a line function, wielded by shopfloor supervisors and line managers. The responsibility to discipline when used effectively enhances the leadership skills and credibility of the supervisor and manager.
This is the Labor Code’s provision on just cause termination. We may simply define just cause termination as “employer initiated termination because of employee’s fault.” Art 282 provides for employer’s legitimate bases for initiating termination procedures– the substantive due process.
Art. 282. Termination by employer.—An employer may terminate an employment for any of the following causes:
a) Serious misconduct or willful disobedience by the employee of the lawful orders of his employer or representative in connection with his work;
b) Gross and habitual neglect by the employee of his duties;
c) Fraud or willful breach by the employee of the trust reposed in him by his employer or duly authorized representative;
d) Commission of a crime or offense by the employee against the person of his employer or any immediate member of his family or his duly authorized representative; and
e) Other causes analogous to the foregoing.
The how of termination is called procedural due process and the steps are provided in the Labor Code’s Implementing Rules: Book V, Rule XXIII.
Sec. 2. Standards of due process; requirements of notice. – In all cases of termination of employment, the following standards shall be substantially observed:
- For termination of employment, the following standards on just causes as defined in Art. 282 of the Code:
-
- A written notice served on the employee specifying the ground or grounds for termination, and giving to said employee reasonable opportunity within which to explain his side;
- A hearing or conference during which the employee concerned, with assistance of counsel if the employee so desires, is given opportunity to respond to the charge, present his evidence or rebut the evidence presented against him; and
- A written notice of termination served on the employee indicating that upon due consideration of all the circumstances, grounds have been established to justify his termination.
Magulo ba? Masyadong matindi legalese?
Simple lang, i-summarize ko:
- Dapat may rules ka on proper, restricted, regulated and prohibited behaviors for all employees. These rules must be applied for all work-related situations and circumstances. (see my entry on valid work rules.)
- Publish these rules. Be sure to have proof that all employees regardless of employment status have been oriented regarding these rules.
- When information of violation reaches you as superior of a subordinate, do an initial investigation.
- The results of the initial investigation should give you an idea if the employee violated a rule. Parang probable cause ito sa korte.
- Write the first notice as as described above. Some companies call this the “show cause” notice. I call it simply first notice. Better— charge notice.
- Conduct the due process hearing. Tatlo yung role mu as boss– investigator, prosecutor, and judge. Be careful not to confuse your roles in front of the employee.
- After the hearing, inform the employee when the decision regarding his case may be expected.
- Best to arrive at a decision within a week after the first report of violation reached your office; or days after your due-process hearing.
- If your decision is to terminate, best to serve the notice to the employee before the end of office/work day, and to make sure that he clears his table as he will not be reporting back anymore.

in this case, how many months is penalize for the suspension?
hi, thanks for your post. which case pls? the penalty of suspension is sort of like a warning, and progressive punishment (patindi ng patinding parusa) for a violation that merits days off work as it is graver than a warning but lighter than termination.
Good Morning Sir,
I am Rondel Jumandos, one of the employee from the private company… I received a show cause memo from the HR of our company last March 17, 2010 and i explained already my side. and last March 24, 2010 I receive the NOTICE of Decision. They analysis after considering the explanation and all evidences, they found me liable of violation the company’s rules and regulation sanction by the Labor code.
LABOR CODE:
art. 282. termination by employee – an employer may terminate an employment for any of the following causes:
(a) Serious Misconduct or Willful Disobedience by the employee of the Lawful orders of his employer or representative in connection with his works;
COMPANY “YELLOW BOOK”
RULE 1 – SERIOUS MISCONDUCT OR WILFULL DISOBEDIENT
Violation for the following rules shall be finalized by SEPARATION for the first offense.
8. Willfully holding back, slowing, hindering or limiting production of work.
9. Refusing or neglecting to obey a valid and lawful company order or to perform assign work.
10. Insubordination, impertinence, improvoked insolence and or disrespect towards superior.
Based on the premises stated above hereby penalize 3 months suspension without pay effective march 25, 2010. this is also to serve as exemplary to those similarly minded.
Sir, this is the content of their NOTICE OF DECISION for me….
Is it correct that they suspend me for 3 months without pay, at bakit hindi TERMINATION ang decision nila?
thank you for your help.
GOD BLESS.
Dhel
salamat sa comment and question mu. i replied to you in private. pls keep the comments and questions coming. salamat.
Hi! Can I still file a case of harassment to my Boss even if it happened 1.5 yrs ago? Thanks!
yes you can.
while it may weaken the case according to some, the law allows you to file charges within 3 years of the date of occurrence.
you are welcome to ask more employment related concerns.
good luck and God Bless!
Hi Sir,
I was working in a BPO. I was in training for almost a month, during this stint I had issues with absences (2 absences and tardy) unfortunately it was poor performance on my part however I think I was terminated with out going to the proper due process. I received a written warning regarding my absence and tardiness. The following week after I was given a letter stating I am being terminated. I signed the papers and was told to return all company properties. I was not given a copy or a duplicate of the written warning as well as the termination letter.
Given that I think due process was not followed I am compelled to reach out assistance from Dept of Labor and inquire about my situation. I feel that if this potential unlawful due process of terminating employees with our just cause continues will negatively impact new comers to the corporate world.
Thank you very much in advance for any guidance and advise.
hi Aldrine,
Typically, for training periods, (and in this sense, i want to know if you signed a training contract?) the rules and norms are overly strict.
You may have been terminated for just cause (absences and tardiness), and they did follow the proper procedure for termination, i.e. first notice, THERE MUST HAVE BEEN A HEARING, and finally the letter of termination.
If there were no hearing, where you should have had the opportunity to air your side and defend yourself, then the company may have erred in this point.
Also, you are correct about your right to being furnished a copy of their decision to terminate you.
But before going to the Labor Arbiter (DOLE), you may want to write a letter to your previous employer, and clear all your points with them, including that of not having been given a copy of the charges against you (first notice), provided an actual hearing, and the second notice (notice of termination, and bases for their decision).
And that if you are not satisfied with their explanations, you reserved the right to pursue the legal route.
I agree that companies, particularly the HR department must observe due process when terminating or disciplining employees.
Other hand, the legal process in the Phils grinds so slowly. You may have another frustration coming.
Summing up, i’d rather you just write the letter to your prior company, apply for another job, and hehehehehe, do your best always; do not be tardy or absent during training or probationary period.
Good luck and God Bless!
Hi Sir,
I’d like to ask you something which regards to my job.
I’m an ESL-Teacher here in Cebu City. I served in my company for almost two years this coming September. For almost two years of serving,I didn’t violate any rules in my company. Just last Friday,July 30,2010. To be specific, there was something weird thing happened in the middle of my class,I don’t know if you believe in ghost or “unlike ours creature”. In the middle of my class there was that creature appeared behind my student, and that creature really looks so ugly and creepy but my student didn’t see it,it’s only me who saw it.I have the ability to see them,since before but at that time, I really felt so scared,so I burst out my emotion and cried in front of my student because I don’t really have any idea of what am I gonna do.
To make the story short,my student wants to stop study and wants to have refund of the money she paid in our Academy, because she also really felt so scared because she also felt that there was something wrong/weird inside our classroom.
My Boss called my attention after talking with the student and there he was very angry and shouted at me. He said that he wants to terminate me or give me suspension because he lost one student and he’s afraid that my student will spread the rumor to the other Koreans. I also understand my Boss’ situation,I know that he’s also worried about his business, but I think he has also to understand me because I didn’t mean it to happen.
I also already wrote a letter of explaining my side.
He told me last Friday that he’ll talk to me on Monday. So now I’m really so worried and sad because my Boss will really fire me out in his company.
My questions are these Sir:
1. Is it reasonable enough for him to terminate me just because of that reason?
2. What am I gonna do with this problem of mine?
3. Do I have the right to complain about this matter to the DOLE?
4. If ever,he’ll give me a suspension,is it also reasonable or do I also have to take it,knowing that I didn’t violate any company rule?
Please make me fully understand Sir!Thank you!
hi joyan,
thank you for your inquiry. i’m not sure how to react with your ability to sense “others”.
let me put it this way, inappropriate employee behavior in the workplace may be sufficient basis for discipline (suspension) or termination. the particular rule does not have to be explicitly included in the company rules and regulations. maliwanag na mali ang kilos mu sa loob ng classroom kahit na anong naging dahilan. you can show justification by what you encountered and hope that your employer may find it in her/his heart to lessen the penalty for your offense.
by your account your employer may have sufficient basis for taking action against you.
suspension may be justified in your case if you lose that one student.
and if indeed, your employer loses more students (thus, more revenue), then it may also be sufficient basis for your termination.
how do you resolve the issue?
you may start with yourself– try to control your “gift” or ability. next time you see something, try not to influence others who do not have the ability to see those. just close your eyes and pray.
from a medical point of view, you may want to consult a doctor in case it was just hallucination. the doctor may give you medications to lessen such mental complications.
you can start by taking more vitamins, not skipping meals; take balanced and full meals. do not go by on empty stomach.
more concretely,
1. you may ask your employer not to suspend or terminate you, and promise not to behave improperly again.
2. ask your boss to have your building blessed to purge it of those “other worldlies”. this may give you more confidence working in the same building or classroom day in, day out.
3. approach the student to reconsider and not to quit the class; explain that your job is on the line (you may have to lie that you saw nothing so you can keep your job),
4. pray every time you start the class, and
5. behave properly in class even if you have those encounters again.
good luck, and God be with you always!
Sir JAP
I was an employer construction company.. if i caught my employee stealing clients from our incoming office inquiry from phone and i have evidence and copy of his quotations submitted to those clients he will get, can i terminate him outright and is he entitled to separation benefits? or shall I file civil case in him to what he is stealing from the company? detail of this is in his quotation he is not using our company letterhead for what he sell but he is the signatory, he always wrote non vat, no receipt. or shall I bring him in jail for a criminal case?
ok, seems you are in a hurry.
there are three things you have to do to make the dismissal legit and right.
one. pls report the incident to the police– have it entered into the blotter book.
in the blotter report, pls make it as specific as possible.
two. prepare a letter to the employee barring him from entering your premises.
this is the preventive suspension letter– i-cite mu na lang ang Labor Code na nagsasabing may karapatan ang management na hindi sya papasukin sa loob ng company within the next 30 days (calendar), while you are in the process of preparing for due process.
three. prepare for due process– meaning the steps you need to do to terminate him from work.
write him a charge-sheet or “show-cause” letter specifying the following:
1. what company rules he violated or probably violated (pwede din i-cite yun sa Labor Code, fraud o dishonesty, o pandaraya).
2. list your evidences one by one.
3. what possible penalty (in this case, termination) if he is found guilty.
4. state date of due process hearing.
5. include in your letter that he may appear with his lawyer in such a hearing.
then conduct the hearing.
post your query again when you have done the above.
salamat,
Bluebonnet HR Services
kung sakaling nahuli ko sa akto yung impleyado ko na nagnanakaw ng mga clients from the office whats the best way to terminate him i really need your prompt response..
you can ask the guard to bar him from entering your company premises.
you may also report him with the police.
and write a letter of preventive suspension, stating your reasons for serving him such.
then proceed with the due process for termination.
i think i have enough guidelines here.
get in touch if you still need more help.
Hi Sir,
Good Day!!!
Question sa company kasi namin which is own by a British nationals pag ayaw na nya sa employee mag consult cya sa legal nya at gagawin redundancy. Ano ang legal ways na magagawa naming mga employee para hindi na nya ulitin yun. Kasi lahat ng binibigyan nya ng redundancy notice nag file na sa labor pero hindi naman cya ang humaharap sa kaso.
Thanks
Hi Carl,
It may be his right not to appear sa DOLE kasi hindi naman required kung makapagpadala siya ng kanyang authorized representative.
Ang redundancy ay isang legal right of management to lay off workers kung may legal ground.
Yung grounds for redundancy include:
1. sobra sa bilang ang mga tao– dapat una nyang tanggalin yung pinaka-junior sa lahat, at matira yung mas mga senior.
2. di na gumagawa ng dating serbisyo– kaya hindi na kailangang yung tao kasi wala na yung serbisyo na dati nyang ginagawa.
Yung procedure dito, dapat may 30 days notice sa DOLE at sa employee na tatanggalin nya.
At bayaran ang 1-month pay for every year of service as separation pay. 6 months and above is considered one year service.
Kung may “violation” dun sa grounds or justification, at sa procedure, dapat lang na magkaso ng illegal dismissal sa NLRC
yung mga affected na empleyado.
Magpost ng follow up question kung may concern pa to clarify,
salamat ulit
JAP
Hi Sir Jap,
Thanks Sa Immediate reply,
Yun nga sir eh wala namang grounds like yung HR Department namin isa lang ang staff tapus nireduntant pa cya.
Paano namin mabibigyan ng lesson ang may ari ng company na ito
Thanks
Carl
Hi Carl,
good point.
but you can’t do much at the Company.
the affected employees will really have to file complaints with DOLE or NLRC.
technically, pwede pa ding ma-redundant yung HR employee kung na-subcontract or outsourced yung HR services like payroll and benefits processing. Bluebonnet is one such company.
pero kahit na, dapat may paraan pa din ng pag-seguro sa karapatan ng employee.
kung interested pa sya, mag file sya ng labor case.
sir… how about the HHIC employment category…they issued a termination without any investigation..of a certain workers…and what is the faction of foreman or power of issuance of leave forms to the workers,